12 mai 2016

French Fashion Advisor

French Fashion Advisor – Fashion Industry

Are you interested in Fashion?
We are looking for a Customer Service Advisor for a leading Fashion Brand
 

Main tasks
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.

 

We offer

- Temporary contract: from 30/05 to 31st/07

- Different shifts to choose:

1) Morning or evening shifts (35hrs/week) Monday – Friday from 8 to 15:00, or from 15:00 to 22:00
Salary for 35 hours: 14.000-15.000Euros gross/year

2) Weekend shift (18hrs/week): Saturday and Sunday, from 9:00 to 18:00
Salary for 18 hours: 7.300 – 8.000 Euros gross/year

- Internal Development Program

 

Requirements

- High/native level of French

- Fluent English or Spanish

- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration

- Good disposition to work in a customer service environment

- Customer care skills - ability to listen to and understand the customers' need

- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

 

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***

 

IF YOU ARE INTERESTED, PLEASE, SEND YOUR CV TO HR_Recruiters@sellbytel.es WITH REFERENCE: UFE.MN










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Cette semaine à l'Institut Français de BCN, 12 mai


Retrouvez le programme des événements prévus pour cette semaine à l'Institut Français de Barcelone : 
http://www.ifbcn.cat/NewsLetter/CULTURE/RDV-2016-05-16.html 


Crédit photo : http://www.equinoxmagazine.fr/


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